Essay, short-answer, and file-upload papers always route to Cronbach's alpha. Those items are marked as points, so a right/wrong matrix would throw away information.
What the paper contains | Coefficient used |
|---|---|
Multiple choice and true/false only | KR-20 |
Any checkboxes, matching, sequence, or fill in the blank | Cronbach's alpha |
Any essay, short answer, or file upload | Cronbach's alpha |
KR-20 scores each response as right or wrong. Alpha uses the points the response earned. KR-20 is the right/wrong case of alpha, which is why one engine serves both. For the difference in full, read KR-20 versus Cronbach's alpha.