Using the Safe Exam Browser might not always be smooth sailing. You could bump into a variety of problems that mess with your exam mojo. Here's a rundown of the usual suspects:
| Trouble | What's Happening? |
|---|---|
| App Won’t Open | You’re trying to launch it, but nada. |
| Random Crashes | It crashes out of the blue during an exam, which could spell trouble for your data. |
| Compatibility Mix-Ups | Things go awry if your system doesn't play well with the required specs. |
| Network Glitches | Can't connect to the exam server? It might be your network or firewall settings acting up. |
| Camera Blocked | The browser can’t get to your camera, which might be needed for exam monitoring. |
These hiccups could come from a bunch of things, from software not being set up right to hardware that just can't hack it. Being clued in on these problems helps you nip them in the bud.
When you're stuck with "Safe Exam Browser isn't working", here's how to troubleshoot it:
Verify System Specs
Get the Latest Update
Sniff Out Software Conflicts
Check Your Config Game
Test Camera and Mic
Dive into the Logs
Reboot Your Device
Reconnect the Network Dots
Checking off these steps can up your chances of getting the Safe Exam Browser to play nice again, making exams for your students less of a headache. If glitches stick around, bring in your IT squad or dive into the help docs for Safe Exam Browser.
Before kicking off exams with Safe Exam Browser, double-check that this software jives with all your students' gadgets. Smooth sailing through the exams is what we’re after, so keep those tech snafus at bay! Here’s a quick list to make sure everyone's on the same wavelength.
| Operating System | Minimum Version | Some Extra Stuff Needed |
|---|---|---|
| Windows | Windows 10 | Internet, and an updated browser |
| macOS | macOS 10.12 | Admin rights, Safari that isn’t ancient |
| iOS | iOS 12 or up | Device that's good enough |
Get your students to tick off these boxes before exam day to dodge any nasty surprises due to hardware disagreements. Poke around how Safe Exam Browser works so you’re not left in the dark when questions fly at you like curveballs.
To make sure things roll along nicely for your students, here are some handy hints:
Pre-Exam Orientation: Host a get-together to walk through Safe Exam Browser's bells and whistles. Go over what it can peek at through Safe Exam Browser can see and hammer home the guidelines.
Tech Checks: Set up a practice run prior to crunch time. This lets students give their systems a dry run, smoothing out any kinks like Safe Exam Browser spotting screen mirroring or other potential hiccups.
Access to Resources: Hand over the keys to necessary stuff—like how-tos and guides on how to configure Safe Exam Browser—to clear up common headaches.
Clear Instructions: Guide your students step-by-step on logging in, tackling questions, and handing in exams. Point them to guides like the Safe Exam Browser installation guide to keep everyone on track.
Support During Exams: Have a tech-savvy crew on standby to bail out anyone stuck in a mire, especially if Safe Exam Browser starts playing up or refuses to cooperate.
By following these friendly pointers, everyone involved can glide through the exam process without hitting any rough patches.
